
Leading a team of blue collar workers
This intensive training, run with a professional actor, helps frontline managers exercise clear, credible and mobilising leadership with teams of operational staff.
It provides concrete tools to communicate directly, delegate effectively, manage tensions and sustain motivation in demanding contexts.
Two highly practical days to strengthen fair authority, team cohesion and operational results.
Anyone directly supervising teams of operational staff
Strategic positioning
Frontline leadership
- Moving from formal power to recognised authority
- Finding the right balance between firmness and respect
- Positioning yourself clearly as a leader on the ground
Communication & operational management
- Giving clear, actionable instructions
- Managing tensions, conflicts and tricky situations
- Adapting your communication to the realities of the field
Engagement & collective performance
- Motivating teams and building accountability
- Developing cohesion and collaboration
- Sustaining performance, safety and quality over time
Pedagogical Approach
- A highly practical, hands-on approach
- Examples drawn from real-life situations
- Discussions based on issues raised by participants
- Practical exercises and role-plays
- Self-assessment and individual action plans

Tools & Methods
- The distinction between power and authority
- Situational leadership
- Bateson’s model (zone of action / zone of understanding)
- Structured delegation (what / who / why / how)
- Positive and corrective feedback
- The principle of managerial gradation
- The effective team model (Fry)

Experience of participants
Find out how we help organisations transform their culture, leadership and collaboration, delivering tangible results and lasting impact.

Ready to strengthen your leadership in the field?
Contact us to find out how this training course can help you develop fair leadership, improve communication and boost your teams’ performance.


































