
Assertiveness for Managers
Leadership involves setting boundaries, making decisions and delivering messages that are sometimes unpopular.
This training enables leaders to boost their assertiveness without veering into authoritarianism or avoidance.
You’ll gain clarity, credibility and confidence in your relationships with your teams.
Anyone in a leadership role who is required to convey sensitive or strategic messages
Strategic positioning
Personal development & professional effectiveness
- Striking a balance between authority and tolerance
- Fully embracing your role as a leader
- Building credibility, legitimacy and presence
Strategic communication and difficult messages
- Formulate clear and unambiguous messages
- Say ‘no’ without feeling guilty
- Defend unpopular decisions fairly
Relations, tensions and responsibilisation
- Dealing with tensions without avoiding them
- Managing criticism, aggression and frustration
- Clarifying expectations, roles and responsibilities to boost engagement
Pedagogical approach
- Interactive and experiential training
- Practical exercises and role-plays
- Case studies drawn from participants’ own work experience
- Work in small groups with professional feedback
- Development of an individual action plan

Tools & Methods
- Interactive and experiential training
- Practical exercises and role-plays
- Case studies drawn from participants’ own work experience
- Work in small groups with professional feedback
- Development of an individual action plan

Experience of participants
Find out how we help organisations transform their culture, leadership and collaboration, delivering tangible results and lasting impact.

Ready to boost your impact as a leader?
Contact us to find out how this training course can help you express yourself clearly, stand your ground and handle sensitive situations with tact and authority.
































