
Assertiveness at work
Asserting yourself without being aggressive or avoiding the issue is a key skill for collaborating effectively and reducing tension.
This training course teaches you how to stand up for your ideas, set boundaries and say ‘no’ with confidence and respect.
You will develop a clear, constructive communication style suited to demanding professional situations.
Open to all professionals
Strategic Positioning
Personal development & professional effectiveness
- Establishing a clear stance in professional interactions
- Boosting self-confidence and personal impact
- Reducing stress caused by avoided or poorly managed conflicts
Communication & professional relations
- Expressing your needs, opinions and boundaries
- Giving and receiving feedback
- Preventing and defusing conflicts
Collaboration & Influence
- Build relationships based on mutual respect
- Minimise misunderstandings and promote clarity
- Exert influence without formal authority
Pedagogical Approach
- Interactive, results-oriented training
- Practical exercises and role-plays
- Real-life case studies drawn from participants’ own experiences
- Personalised feedback
- An action plan that can be put into practice straight away

Tools & Methods
- Attitude model (assertive / aggressive / sub-assertive / manipulative)
- Self-assessment of assertiveness
- DESC technique
- Rational and emotional management of situations
- Personal action plan

Experience of participants
Find out how we help organisations transform their culture, leadership and collaboration, delivering tangible results and lasting impact.

Ready to assert yourself with clarity and confidence?
Contact us to find out how this training course can help you make a bigger impact and improve your professional relationships.

































